N Nestella

Frequently Asked Questions

Last updated: 7 August 2026

New here? Nestella is a gentle daily-care companion for parents — log your child's sleep, nursing, diapers, meals, growth, and milestones in seconds, see what your child still needs today, and safely share a care summary with caregivers and co-parents.

What is Nestella?

Nestella helps you track your child's daily care — sleep, nursing, diapers, meals, growth, and milestones — in just a few taps. The Home screen shows what your child still needs today, and you can look back over any day, week, or month in the History view.

Why does it say "Nursing" instead of "Feed"?

We use "Nursing" throughout the app as the warmer, more personal term for logging your child's feeding sessions — whether breast or bottle. It's the same feature and the same data; only the wording changed. Your existing history is unaffected.

How does the free trial work?

New accounts start with a 7-day free trial that unlocks every Diamond feature, so you can try the full app before deciding. You won't be charged during the trial. When it ends, you can choose the plan that fits you; if you don't subscribe, the app moves to its standard access for your account.

What's the difference between Silver, Gold, and Diamond?

Each tier builds on the one below it:

The plan screen inside the app shows the exact, current features for each tier.

What is the Lifetime plan?

Lifetime is a one-time purchase that unlocks everything in Diamond, once — no recurring subscription. It's the best fit if you'd rather pay a single time than renew.

How do I manage or cancel my subscription?

Subscriptions are billed through your Apple App Store account. To change or cancel, open the iOS Settings app → tap your name → SubscriptionsNestella, and choose your plan or cancel. Cancelling stops future renewals; you keep access until the current period ends.

I paid before — how do I restore my purchase?

If you reinstall the app or switch to a new device, open the plan screen in Nestella and tap Restore purchases. Make sure you're signed in with the same Apple ID you used for the original purchase.

How do I share with a partner or caregiver?

On the Diamond plan you can invite a second parent and caregivers to your family. Go to Settings → Family, open the sharing option, and send an invite link. The people you invite see the same child's care summary and can help keep it up to date.

Is Nestella safe for children's data?

Yes. We collect only the information needed to run Nestella — your account details and the care information you choose to log. We do not sell your data, we do not use it for advertising, and we do not collect information about your children from anyone other than you. See our Privacy Policy for the full detail.

How do I export or delete my data?

You can request access to, correction of, export of, or deletion of your data at any time by emailing us at nestella.app@gmail.com. Deleting your account removes your logged care data from our systems.

Does my data sync across devices?

Your data is tied to your Nestella account. Sign in with the same account on another device to see your children and history. Sharing features (Diamond) let a second parent or caregiver access the same family from their own device.

How do I get help?

We're a small independent team and happy to help. Email nestella.app@gmail.com and we'll get back to you.